General terms and conditions (AGB)
General terms and conditions
bekpek kiel Petra Heinen e. K.
Kronshagener Weg 130 a, 24116 Kiel
These general terms and conditions ( AGB) regulate the contracts between the client (guest, lodger, leaser, charterer, agent) and the bekpek kiel Petra Heinen e. k. ( Hostel).
Objekt of the contract can be the leasing of rooms, beds, bikes and all other work performed for the client by the hostel.
The contract is concluded by the booking of the client and the confirmation of this booking by the hostel. A confirmation might be given by phone or by email.
The client has to confirm the booking two days before arrival. For specal events (Kiel week, triatlon etc) the confirmation has to be done due to the special advise given in the booking confirmation by the hostel. Without confirmation by the client, the hostel is not obliged to keep the rooms/beds free.
For spontaneous guests the stay starts with the first use of Hostel infrastructure (f. e. toilets, bathrooms, parking space)
General terms of the client are valid only after a written agreement between hostel and client.
Clients can get their booked rooms/beds earliest after the checkout of the former guest and the cleaning. (Checkout time: house rules)
The pillows and blankets of the bekpek kiel have to be covered with sheets before use. Bedsheets are not included in the price.They can be booked separately or guests can bring their own sheets or sleeping bags. It is not allowed to use the inlets wirthout sheets, The hostel can charge 30€ for the cleaning in case of misuse.
Special conditions (prices, checkin times, number of people in a dorm...) are only valid for the booked number of guests. If the number of guests changes, the hostel is not obliged to stick to the former conditions.
Cancellation for single persons is free till 12 o'Clock of the day of arrival. Later cancellation or no cancellation (noshow) costs the full price of the booking.
Paying and deposit
All prices have to be paid in cash at arrival.
Bills without determined paying date have to be paid within 10 days.
For the key a deposit has to be left at the reception: 30€, passport, identity card, driver licence, bankcard.
Comission and Cancellation
Groups of 8 or more persons have to pay a comission of 30% of the total price within 14 days after the booking. The money has to be paid to Postbank Hamburg IBAN DE96200100200845841206, BIC PBNKDEFF.
Cancellation till 1 weeek before arrival cost 30% of the booking price. Later cancellation cost 100% of the booking price.
There are special conditions for all kiel Week bookings:
During Kielweek the hostel does not offer single rooms, family rooms or any kind of special lower prices.
The complete price has to be paid in advance till the 15th of APRI on the account of the bekpek kiel (DE 96 2001 0020 0845 8412 06// BIC PBNKDEFF). Cancellation is free till the 15th of April. For al later cancellation 100% fee has to be paid. For a booking after the 15th of April paying has to done immedeately to make the booking valid.
the house rules (end of the text) are part of the AGBs. If clients do not follow the house rules, the contract can be cancelled immedeately and they have to leave the hostel.
liability / bail
The client is liable for damage he causes in or at the building, the interior or with the bikes. He shall be responsible for complying with relevant statutory regulations of the national law of the Federal Republik of Germany.
Lost keys have to be paid by the client. One key costs 30 €, paying is cash at checkout.
The hostel reserves the right to take a bail of 50€ per person in advance, especially for members of groups. The bail will be paid back at departure, less compensation for damage caused by the guests.
Due to the house rules smoking is not allowed in the rooms. If clients smoke in the rooms regardlessly, they have to pay 50€ for cleaning.
The hostel is not responsible for cars or bikes parked on the parking area around the house.
Left overs from guest will be stored at maximum one month before given to the "fundbüro". The hostel has the right to take a fee for the storage.
Place of fulfilment and payment is the bekpek kiel GbR Heinen/Bauer.
Court of jurisdiction and venue is Kiel, Germany
The contract us subject to the law of the Federal Republic of Germany
Should any individual provisions in the above options terms be or become invalid, either in part or in full, or impracticable, this will not affect the validity of the other provisions. The invalid or impracticable provision will be replaced by a ruling that is as close as possible in economic purpose to the invalid or impracticable provision in a legally effective and practicable form. The same will also apply in the event of any unintended omissions.
The reception is open from 8 to 12 am. and from 16 to 20 pm. On weekend the reception is open from 8.30-12 am and from 4.30-8 pm
The key opens the front- and back door of the house, the floor door and the room door.
Please be cautious of other guests at night – they might be sleeping.
Please switch off the lights when leaving the bathrooms, toilets and rooms.
The kitchen is free for everyone, – please make sure that everything is clean and in its place after using it.
Smoking and eating is prohibited in the rooms. Please feel free to smoke in the smokers lounge and on the balcony.
Please check out by 11.00 a. m. (we charge an additional 50% if this is done later) – if you stay longer, please contact us at reception.
Please return the key and the bed linen when checking out- then you will get back your key deposit.
For your own safety: Do not leave any valuables in the rooms. You can leave them in our safe.
- The reception is open from 8.30 to 12 am. and from 16.30 to 20 pm.
- The key opens the front- and back door of the house, the floor door and the room door.
- Please be cautious of other guests at night – they might be sleeping.
- Please switch off the lights when leaving the bathrooms, toilets and rooms.
- The kitchen is free for everyone, – please make sure that everything is clean and in its place after using it.
- Smoking and eating is prohibited in the rooms. Please feel free to smoke in the smokers lounge and on the balcony.
- Please check out by 11.00 a. m. (we charge an additional 50% if this is done later) – if you stay longer, please contact us at reception.
- Please return the key and the bed linen when checking out- then you will get back your key deposit.
- For your own safety: Do not leave any valuables in the rooms. You can leave them in our safe.
Last but not least:
We wish you a pleasant stay.